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Shipping Rates (THE NEW MARGARITA):

- $12 flat shipping

- Free shipping when purchasing 6+ bottles

- $20 off your total order plus free shipping when purchasing 12+ bottles.

SHIPPING & FULFILLMENT OF ORDERS:

Please be advised that order payment processing and order fulfillment are facilitated through a 3rd party retailer.

WHERE WE SHIP TO:

This service may be limited or not available at all in some places due to local law or other restrictions. 

NOTE: ALL SHIPMENTS CONTAINING ALCOHOL REQUIRE AN ADULT (21 YEARS OR OLDER) SIGNATURE UPON DELIVERY!

Please plan accordingly by entering a shipping address and date that will allow someone 21 years or older to be available in person to sign for the package, and by keeping a valid form of ID on hand.

Carriers will not leave packages containing alcohol unattended, even if you have a signature on file. If you are not able to be at home to receive your mezcal during normal business hours, we recommend having it shipped to your place of work, or opting to have your shipment held at the nearest FedEx or UPS pick-up location

SHIPPING TIME FRAME & TRACKING

When your package has been created with a shipping label and has been sent out, you will receive an email notification with tracking information.

Please allow 3 days for fulfillment and 1-5 business days for delivery. If it has been more than 3 business days and you have not received a tracking email, please contact orders@losophe.com for assistance.

We recommend that customers place orders early in the week to decrease the likelihood that an order sits in a shipping warehouse over the weekend.

DELIVERY TIMES

- 2-7 business days (shipping), same-day in Los Angeles.

SHIPPING CARRIERS

We ship orders using major carriers. If your order is damaged in transit please contact orders@losophe.com to get a replacement or refund. The most frequent cause of damages is due to multiple delivery attempts. Please monitor your package tracking to ensure on-time delivery.

Orders cannot be shipped to an APO/FPO/DPO or P.O. Box, because all orders require an Adult Signature.

All orders are final and returns or exchanges are not accepted. However, if you receive your order and it has been damaged during shipment, the goods you received does not match your order, or there is anything missing from your order, email us at orders@losophe.com within 3 days of receiving the shipment with a description of the damages or incorrect items and you must include pictures.